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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Jackson

February 7, 2026

5  out of  5
rating by Eric Jackson
"I dealt with State Farm before wonderful company to deal with great prices never had a problem no complaint I recommend to everyone State Farm"
We responded:
"Eric, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John F Cooper Jr’s Team here in our Gaithersburg office. "
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Gabrielle Martin

February 5, 2026

5  out of  5
rating by Gabrielle Martin
"Amazing customer service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John F Cooper Jr’s Team. "
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Jonathan Diaz

February 5, 2026

5  out of  5
rating by Jonathan Diaz
"Hola soy henry gracias por ayudarme Anna fue tan amable"
We responded:
"We appreciate your review, Jonathan. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "
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Emily Goryeb

February 4, 2026

5  out of  5
rating by Emily Goryeb
"Anna was very helpful and kind throughout the process. I appreciate her help!"
We responded:
"Thank you for taking the time to leave such a great review, Emily. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anil Shrestha

February 2, 2026

5  out of  5
rating by Anil Shrestha
"Thank you Anna for wonderful service. It was very easy to get my lease insurance setups."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John F Cooper Jr’s Team. "
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Doris Pierluisi

January 30, 2026

5  out of  5
rating by Doris Pierluisi
"Agent Ines Santiago took care of my insurance needs very efficiently Thank you Ines you are amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katelyn Wood

January 29, 2026

5  out of  5
rating by Katelyn Wood
"Nidia was SO helpful. Switched from Progressive and she helped me understand my coverage and bring my rates WAY down. She is incredible, so personable and easy to get along with, and overall amazing at what she does! HIGHLY recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent John F Cooper Jr’s Team! We deeply appreciate your kind words here in Gaithersburg . "
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Veronica Castellon

January 26, 2026

5  out of  5
rating by Veronica Castellon
"Me encantó la manera como la señorita Ana me atendió Me dio un excelente servicio, porque fue una señorita muy amable y educada y mi calificación es cinco excelente servicio"
We responded:
"We appreciate your review, Veronica. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "
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Erica Henderson

January 26, 2026

5  out of  5
rating by Erica Henderson
"Anna is just wonderful answers all my questions"
We responded:
"Thanks so much for the amazing review, Erica! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John F Cooper Jr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gaithersburg . "
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Marisol Sara Vilches

January 23, 2026

5  out of  5
rating by Marisol Sara Vilches
"Nos cambiamos a State Farm por una cobertura mas acequible ademas excelente atencion al cliente , Heysie es una agente muy profesional y amable. Muchas gracias"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kristhel Escobar

January 21, 2026

5  out of  5
rating by Kristhel Escobar
"Love Maria, could not recommend anyone better! She made this process so smooth and easy!"
We responded:
"We appreciate your review, Kristhel. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "
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Maribel Candia

January 20, 2026

5  out of  5
rating by Maribel Candia
"Muy buena atencion y muy amables"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gaithersburg to know that you had such a wonderful experience with us here on State Farm Agent John F Cooper Jr’s Team. Thank you so much for the 5-stars, Maribel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John F Cooper Jr’s Team anytime. "
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Josh Diaz

January 14, 2026

5  out of  5
rating by Josh Diaz
"Excelente atención, muy amables y profesionales. María me atendió 10 de 10."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg . "
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Helen O

January 14, 2026

5  out of  5
rating by Helen O
"Ines held my hand, went through my car and homeowner insurance, answered every question, so very patient, so bubbly, so sweet, felt so much better to insure with State Farm, because I know I can count on Ines."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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bia sadry

January 14, 2026

5  out of  5
rating by bia sadry
"For my first time purchasing car insurance, Maria helped the process go by so swiftly and efficiently while providing top service every step of the way. She ensured my questions were answered with thorough explanations and I couldn’t have asked for a better experience. Thank you so much and if it weren’t already clear, I would absolutely recommend her help to anybody seeking insurance in whatever State Farm offers!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gaithersburg to know that you had such a wonderful experience with us here on State Farm Agent John F Cooper Jr’s Team. Thank you so much for the 5-stars, bia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John F Cooper Jr’s Team anytime. "
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Freda Attachey

January 7, 2026

5  out of  5
rating by Freda Attachey
"I think I will encourage people to insure their Vehicle, Property and Life with State Farm. They're reliable."
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Gringo

January 6, 2026

5  out of  5
rating by Gringo
"Anna did a excellent job helping me out today!!! Mr cooper off is great myself and family have been using his office for 15+ years!!"
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Tre “CJ”

January 2, 2026

5  out of  5
rating by Tre “CJ”
"I would like to thank Anna for her assistance with helping obtain renter insurance. She was extremely professional and very easy to talk to. She took the time to go over the details of my policy and even was able to to offer me more coverage for same rate. Thanks again Anna."
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DonoKey

December 29, 2025

5  out of  5
rating by DonoKey
"Anna was great in helping me get everything in line and getting my vehicles insured !"
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Isaac Browne

December 26, 2025

5  out of  5
rating by Isaac Browne
"I've has John Cooper since my first car and haven't used anyone else. They've been great thus far, and have been very helpful with my claims"
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Katherine Rivera

December 22, 2025

5  out of  5
rating by Katherine Rivera
"Excellent service, Nidia thank for your patient and kindness"
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Jose Velasquez

December 19, 2025

5  out of  5
rating by Jose Velasquez
"Me encantó me atendieron muy bien una señorita muy amable recomendable heysi"
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Cesar Morataya

December 19, 2025

5  out of  5
rating by Cesar Morataya
"I called today to get a quote for my insurance, and the way Heysie explains the prices and coverage options is excellent. She provides clear information, leaves no doubts, and makes it easier to decide when choosing an insurance plan. Additionally, the service is very pleasant.👍🏻"
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Jacobi Griffin

December 19, 2025

5  out of  5
rating by Jacobi Griffin
"My insurance agent was Nidia Pina. She was accurate, quick, and extremely knowledgeable throughout the entire process. Her enthusiastic attitude made everything feel easy and stress-free, and she was consistently kind and patient when answering my questions. Overall, it was a truly wonderful experience, and I couldn’t be happier with the service I received"
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TH Swiss

December 18, 2025

5  out of  5
rating by TH Swiss
"I would like to sincerely thank John Cooper, Ana, and the entire team for their excellent customer service. From start to finish, they were professional, attentive, and truly dedicated to making the process smooth and stress-free. They took the time to listen, answered all questions clearly, and went above and beyond to ensure everything was handled efficiently. Their teamwork, positive attitude, and commitment to customer satisfaction really stood out. I highly recommend John, Ana, and their team to anyone looking for outstanding service"