State Farm® Insurance Agent John F Cooper Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kendrick Arorong
July 11, 2024
5
out of
5
rating by Kendrick Arorong
"I asked a quote from several insurance agencies for our renter's insurance and State Farm came out with the best offer with lower price. Furthermore, I am 100% satisfied on how they handle their customers. Kudos to Ines Santiago for doing an awesome job!"
REBEL (REBEL)
February 27, 2024
5
out of
5
rating by REBEL (REBEL)
"I had the great pleasure to be attended to by Karla Portillo (John Cooper-State Farm). I was very impressed with Karla"s aptitude and patience. Based on this interaction, I would not hesitate to recommend this agency to other! Kudos to her!"
Timothy Anderson
October 25, 2023
5
out of
5
rating by Timothy Anderson
"We had gotten a letter from MVA regarding coverage on a car we sold requesting proof of insurance. I called John and he took care of it within 5 minutes while I was on the phone. It's nice to deal with professionals!! Thanks 🙏"
We responded:
"Timothy, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Judit Hernandez
October 17, 2023
5
out of
5
rating by Judit Hernandez
"John… He is the best in town. So personal and really cares. Thank you for all you do! Judit H."
We responded:
"Judit, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Judith Ventura
October 17, 2023
5
out of
5
rating by Judith Ventura
"John is so amazing and cares so much about his clients. He’s awesome at what he does."
We responded:
"We love seeing reviews like this, Judith! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
George Richard Pilligua
September 27, 2023
5
out of
5
rating by George Richard Pilligua
"I have home owners insurance with state farm. Me and my mother are the home owners"
We responded:
"George, thank you for sharing your thoughts on our homeowners insurance services. We appreciate your valuable input and are committed to consistently meeting your expectations."
Jaz Sosweet
September 16, 2023
5
out of
5
rating by Jaz Sosweet
"Great team"
We responded:
"Thank you so much, Jaz! We appreciate you!"
ihuoma onwuzurike
September 11, 2023
5
out of
5
rating by ihuoma onwuzurike
"Fast and knowledgeable"
We responded:
"Thank you, Ihuoma, for your acknowledgment of our speed and expertise in serving you. Your satisfaction is our priority, and we look forward to assisting you further."
Mr. Him
September 11, 2023
5
out of
5
rating by Mr. Him
"Amazing customer service. Very fast response with coverage question and good rates for life insurance. I highly recommend."
We responded:
"We greatly appreciate your recommendation, Mr. Him. Our commitment to prompt responses and competitive life insurance rates is our utmost priority."
Garcia Choz
September 6, 2023
1
out of
5
rating by Garcia Choz
"When I cancel my car policy. call my agent but never call me back I send my new documents for my new insurance car they refused to cancel the day I'm get my new policy they charge me and I chance because 4 months ago they charge me more on my car insurance plus when I renew my policy they charge more ..."
We responded:
"Mr García choz - i just tried to call you - I checked master records - I saw where you spoke with the after hours rep - they cancelled your policies as you requested - if you are due a refund I will check on that for you. In regards to your Premiums going up at your renewal- you are correct, we did have a rate increase. I will give you another call tomorrow. "
Beatie Naki
July 31, 2023
5
out of
5
rating by Beatie Naki
"Good customer care. They are affordable and they give you exactly what you need."
We responded:
"We are grateful for the amazing review, Beatie! We truly care about our customers and want to make sure they are satisfied in every aspect."
Jasmine Cox
June 23, 2023
5
out of
5
rating by Jasmine Cox
"Mr. Cooper and his staff are efficient and thorough."
We responded:
"Jasmine, thank you! We appreciate your trust in us to take care of your insurance policies."
Chrissy Mooney
June 23, 2023
5
out of
5
rating by Chrissy Mooney
"Mr. John Cooper is very knowledgeable of all aspects of the renters insurance and auto insurance process. He is super nice and easy to talk to! Thank you so much for easing our transition during our renters insurance process."
We responded:
"Thank you for the wonderful review, Chrissy! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Diana Victoria
June 23, 2023
5
out of
5
rating by Diana Victoria
"John Cooper and his team are the best!! Very professional , quick responding and are always there to help when needed. They make sure to provide me with the best customer service and best options for me with extremely affordable rates. Thank you John , Ruth and team for being so amazing. I highly recommend reaching out to them for all your insurance needs!!!"
We responded:
"Diana, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Dana Draper
June 21, 2023
5
out of
5
rating by Dana Draper
"Switching to State Farm was the best decision I’ve made for my family. I was welcomed and treated as a valid customer from day 1.The Lowest rates around and dependable customer service. Mr. Cooper listened intently and helped design a plan that met all my auto and home insurance needs at an affordable price. A great company that I highly recommend."
We responded:
"Thank you, Dana, for the amazing review! Our team works hard to provide a great insurance experience in Gaithersburg and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
John Appleseed
May 15, 2023
1
out of
5
rating by John Appleseed
"THIS COMPANY WILL SCAM YOU!! OWNER IS UNPROFESSIONAL AND A CON ARTIST!"
We responded:
"Thank you for your review John. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you. "
Ely CM
March 1, 2023
5
out of
5
rating by Ely CM
"Heysie Silva was very professional and attentive her costumer service was great i I’m very happy with you servicethank you so much 🤝👍🏻"
We responded:
"Thanks for the kind words! We’re happy to hear Heysie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Milica Bojovic
February 9, 2023
5
out of
5
rating by Milica Bojovic
"John really made the insurance process swift and easy and made my day with his kindness, so grateful for all your assistance!"
We responded:
"Milica, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Enrique Borjas
December 30, 2022
5
out of
5
rating by Enrique Borjas
"I am very satisfied😊 State Farm is an excellent company and my Agent Heysie M Silva is the Best, Friendly and Very helpful!! She always answers my calls and helps me in everything. I will continue with State Farm and my Agent Heysie Silva.🙏🏽🙏🏽🙏🏽"
We responded:
"Hi, Enrique! Thank you for the shoutout for Heysie! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Karla Jael Portillo
December 20, 2022
5
out of
5
rating by Karla Jael Portillo
"customer service at this agency is exceptional, they are very professional and their way to explain every detail in our policies is amazing .I strongly recommend John Cooper Jr. State Farm agency."
We responded:
"Karla, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jazz
August 17, 2022
5
out of
5
rating by Jazz
"Very professional. Assist with no pressure at all compare to other insurance agents I've spoken with and always look out for the best interest of his clients. Thanks John!"
We responded:
"Thank you for the wonderful review, Jazz! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Elvia Vasquez
July 22, 2022
5
out of
5
rating by Elvia Vasquez
"Karla is the best gent i ever had she explained me everything in my car and home policy, she alway look for better price and better coverage thank you karla for all your help 🙏 👍"
We responded:
"Thanks for the kind words, Elvia! We’re happy to hear Karla was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Gricelda Ramirez
July 22, 2022
5
out of
5
rating by Gricelda Ramirez
"Tuve un momento agradable con la agente karla portillo dejándome claro todos mis beneficios al obtener mi póliza de verdad muy buena atención al cliente.. por son mis 5 estrellas 🌟"
We responded:
"Gricelda, gracias por sus buenos comentarios, significan mucho para nuestro equipo. Apreciamos la confianza depositada en nosotros para ayudarle con su póliza de seguro. A Karla le importan mucho nuestros clientes."
Dara Augustus
July 11, 2022
5
out of
5
rating by Dara Augustus
"Agent John Cooper & his staff care about their customers insurance needs."
We responded:
"We love seeing reviews like this, Dara! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Natasha Poteat
July 11, 2022
5
out of
5
rating by Natasha Poteat
"Mr. John Cooper is the BEST to ever! Customer service is immaculate and he is always available to answer and questions and concerns 100 percent superior service!"
We responded:
"Natasha, thank you! I am honored that you have chosen me to be your State Farm agent. I look forward to working with you for years to come!"