State Farm® Insurance Agent John F Cooper Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paulino Gomez
October 6, 2026
"Very kind and understanding, would recommend"
"Paulino, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Josseling Carter
October 6, 2026
"I had a great experience with this insurance agency. Hazel was very professional, knowledgeable, and clear throughout the entire process. She took the time to explain everything and made everything easy to understand. I truly appreciate her excellent service and would definitely recommend this agency!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Christian M. Espinoza
October 2, 2026
"Wow times do fly but my experience with Ines remains the same with jokes and laughters. Great work for her and their team. I’m glad to have and utilize your services. Thank you. :)"
"Thanks so much for the fantastic rating, Christian! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Silvia Chacon
September 28, 2026
"Agradecida con la señorita Heysie por su atención y servicio que me brindó con mi seguro de auto. Que Dios me la bendiga 🙏"
"Silvia, thank you for the amazing review! Our Gaithersburg insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John F Cooper Jr, your State Farm Agent "
Jennifer Sorto
September 24, 2026
"I spoke to Carl and he helped me with the question I had efficiently. He even went above and behind to help make sure I get all the discounts I could get. Thanks again Carl"
"Thank you so much for your kind review, Jennifer! If you need insurance assistance, we are just an email or call away! - John F Cooper Jr, your State Farm Agent "
Jose Guillermo Molina Rodriguez
September 18, 2026
"Tuve el placer de ser atendido por la Agente Heysie Y fue muy amable en todo el momento que estuvimos conversando sobre mi seguro de auto. Supo explicarme a detalle cada parte de la póliza, sus coberturas y beneficios. Agradezco mucho su tiempo su Cordialidad y buen servicio al cliente"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Gaithersburg. "
adeline mbokeh
September 16, 2026
"I had a great experience with Carl, thank you so much for your help."
"Thank you so much for the 5-star review of State Farm Agent John F Cooper Jr’s Team! We deeply appreciate your kind words here in Gaithersburg . "
Melvin Perez
September 14, 2026
"Estoy muy agradecido con su asistencia muy buena amabilidad la felicito por su trabajo Heysie"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Muiz Mohamed
September 8, 2026
"Thank you for your elegant manner."
"Muiz, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Otero Hidalgo
September 3, 2026
"My experience with agent Heysi was very pleasant; she provided excellent customer service, was very professional, and was very patient in explaining every necessary detail."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John F Cooper Jr’s team. "
Laura Mosquera
August 20, 2026
"Mi experiencia con mi seguro para el apartamento ha sido genial, la Señora Heysi es una gran agente, me ayudo bastante ya que desconozco del tema, es una persona muy calificada y entrenada que sabe lo que hace.
Gracias por tener agentes como ella, que brindan confianza, nos encanta State Farm!"
"Thank you for the 5-star review, Laura! We’re proud to serve the Gaithersburg community and truly appreciate your support. "
Ali ahmad Zalmay
August 14, 2026
"John and his team, great customer service and timely responses,"
"Hi Ali, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John F Cooper Jr, Your State Farm Agent "
Kadian Elliott
August 8, 2026
"I’ve had a great experience with State Farm for my renters insurance. The process was straightforward, the coverage was clearly explained, and the service has been professional and helpful. I appreciate having peace of mind knowing my belongings and rental are covered. Overall, I’m very satisfied with John F. Cooper Jr. and Ines Santiago Montanez and would recommend them to anyone looking for reliable renters insurance."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Oscar Silva
August 4, 2026
"Heysie was very polite and she answered all my questions had regarding my policy for my vehicle,as always state insurance is one of the best, Heysie thanks very much for all your help"
"Oscar, thank you for the amazing review! Our Gaithersburg insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John F Cooper Jr, your State Farm Agent "
Lorena Eguez Cuellar
August 1, 2026
"Excelente servicio, Heysie es mi agente muy buena en su trabajo; despeja todas las dudas y tiene una respuesta a todo."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John F Cooper Jr’s team. "
ABRAHAN GUZMAN
August 1, 2026
"Excelente servicio el que me prestan en esta oficina ( Heysie Silva ). Es la mejor"
"ABRAHAN, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Gaithersburg insurance team is always here and happy to help. "
Kristen Cupp
July 8, 2026
"John Cooper and Ines are amazing. Thank you both so much"
"Thank you so much for the 5-stars, Kristen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Kevin Fuentes
June 26, 2026
"Awesome job and attention, thanks for all support and help to Ines Santiago so helpful, appreciate it"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John F Cooper Jr’s Team. "
Mabel Vallejos
June 25, 2026
"Mi experiencia ha sido totalmente satisfactoria, Inés es excelente en su trabajo, da una atención única, muy amable paciente, explica todo a detalle y ayuda de la mejor manera"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. "
Alexander Molina
June 25, 2026
"Me encanto el servicio al cliente de Hazel Salgado, muy profesional y amable. Me ayudo mucho con la cotización de mi seguro, excelente!!"
"Thank you so much for the 5-star rating, Alexander! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Bruce F
June 25, 2026
"I called for a quote on a property and send all the info via email. The assigned rep was not responsive and the estimated quote that she finally emailed back had many errors. I contacted again to follow up, but the rep never responded back. I gave up after waiting for 2 weeks and called another insurance company that was much more responsive, communicated clearly, and produced accurate quotes."
"Bruce, could you please give me a call 301 208 2100 so i can investigate? I apologize for what happened. I have been with State Farm for 41 years. This does not meet my office standard. "
Cristian Castillo
May 26, 2026
"Excelente servicio por parte de Heysie ,muy buena atención y excelente servicio"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John F Cooper Jr’s Team. "
Lara E
May 26, 2026
"They continue to call my number despite having told them they have got the wrong number and I don’t even live in Maryland. This is an FCC violation."
"I Am very sorry about This - Please call me so I can delete Your Number from our data base - we Call people that are late on their insurance- so They don’t get fined from mva . Once again very sorry ."
Cristobal Villalta
May 11, 2026
"La atención de Maria y todos excelente los recomiendo"
"Thanks so much for the fantastic rating, Cristobal! We are so glad you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
Adam Pekor
May 5, 2026
"Great experience with John Cooper and his colleague Heysie. They were extremely responsive and pleasant to work with -- and they offered the best price out of every insurance quote I received. I would highly recommend using them."
"Adam, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "