State Farm® Insurance Agent John F Cooper Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Fuentes
June 26, 2026
"Awesome job and attention, thanks for all support and help to Ines Santiago so helpful, appreciate it"
Mabel Vallejos
June 25, 2026
"Mi experiencia ha sido totalmente satisfactoria, Inés es excelente en su trabajo, da una atención única, muy amable paciente, explica todo a detalle y ayuda de la mejor manera"
Alexander Molina
June 25, 2026
"Me encanto el servicio al cliente de Hazel Salgado, muy profesional y amable. Me ayudo mucho con la cotización de mi seguro, excelente!!"
Bruce F
June 25, 2026
"I called for a quote on a property and send all the info via email. The assigned rep was not responsive and the estimated quote that she finally emailed back had many errors. I contacted again to follow up, but the rep never responded back. I gave up after waiting for 2 weeks and called another insurance company that was much more responsive, communicated clearly, and produced accurate quotes."
Cristian Castillo
May 26, 2026
"Excelente servicio por parte de Heysie ,muy buena atención y excelente servicio"
adeline mbokeh
May 26, 2026
"I had a great experience with Nidia Pina, she was so patient and polite, she listened to me and resolved my issue. Thank you so much Nidia I truly appreciate you."
Lara E
May 26, 2026
"They continue to call my number despite having told them they have got the wrong number and I don’t even live in Maryland. This is an FCC violation."
Cristobal Villalta
May 11, 2026
"La atención de Maria y todos excelente los recomiendo"
"Thanks so much for the fantastic rating, Cristobal! We are so glad you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
Adam Pekor
May 5, 2026
"Great experience with John Cooper and his colleague Heysie. They were extremely responsive and pleasant to work with -- and they offered the best price out of every insurance quote I received. I would highly recommend using them."
"Adam, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Ana Hernández
May 1, 2026
"Maria es muy amable y ecxelente!"
"Wow, thank you for the 5-star review, Ana! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Noah Silf carballo
April 19, 2026
"I been a client of this State Farm office for at least a year Randy linares has responded promptly to my claims and questions. He explains and gives you the best options for your insurance needs. I will definitely recommend him to friends and family.keep up the good work Randy 👍🏻"
"Thanks so much for the amazing review, Noah! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
bryan velasquez
April 18, 2026
"La señorita Heysie fue muy a Mable brindandome toda la information sobre me polisa muy amable y educada exelente Servicio 👍"
"bryan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John F Cooper Jr’s Team here in our Gaithersburg office. "
Randy Hernández
April 13, 2026
"La señorita heysie me atendio muy bien muy amable les recomiendo State Farm agente muy amable de verdad"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Amal Laaroussi
April 13, 2026
"We had an issue with our Auto policy due to the Statefarm system. However, John and Ines were very helpful with our situation. The procedure took a little longer than expected due to underwriting reasons which I know it wasn't the agency fault, but in the end, our issue was resolved and that what was important.
When an agency owner promises to resolve your issue and keeps his word, I believe that's what makes an agency's service great! I recommend anyone get serviced by this agency. Thanks, John and Ines, for the assistance!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. "
edwin yovanny zarate osorio
April 7, 2026
"La señorita heisy me atendio me trato exelente y fue muy Clara con la informacion"
"Thank you for your kind review of State Farm Agent John F Cooper Jr’s Team. We appreciate it!"
Cesar Ibanez
April 6, 2026
"Heysie was amazing and she was very helpful ! Thank you"
"Thank you so much for the 5-star rating, Cesar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
pam castro
March 30, 2026
"Love Mr. Cooper insurance agency very sweet very nice very helpful!! Especially his agent Ines Santiago she is an outstanding agent, very helpful when I need something from her she A+ to respond back to my emails or phone calls!!"
"pam, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Yova Siquina
March 28, 2026
"Excelente servicio !!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John F Cooper Jr’s Team. "
Enzo
March 16, 2026
"Excelente servicio. María es la mejor!!!"
"Thank you so much for the 5-star rating, Enzo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Linda Hicks
March 10, 2026
"Everyone is so nice and knowledgeable on insurance. Great experience setting up my insurance needs. Would highly recommend them."
"Thanks so much for the amazing review, Linda! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Azza Meddeb
March 4, 2026
"Know exactly what he ´s doing thank you for your help"
"We appreciate your review, Azza. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "
Simone Geness
March 3, 2026
"Anna and the State Farm Team are awesome!"
"Thank you for the fantastic review, Simone! We are always here to help with your insurance needs here in Gaithersburg . "
Kevin Harris
March 3, 2026
"Anna was fantastic. Very kind, patient, charismatic and knowledgeable on insurance. She walked me through setting up my policy and answered all of my numerous questions. Thank you, Anna for all of your help!"
Fredy Robayo
February 26, 2026
"MUI contento con mi nueva póliza y mi nuevo agente de seguro la chica que me atendió , heisy ,, es una persona MUI amable y me resolvió todas mis dudas de verdad estoy MUI satisfecho"
Randolph Long
February 19, 2026
"Ines Santiago provided very efficient service in setting up a new policy and made the entire process very straightforward. Much appreciated!"