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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bia sadry

January 14, 2026

5  out of  5
rating by bia sadry
"For my first time purchasing car insurance, Maria helped the process go by so swiftly and efficiently while providing top service every step of the way. She ensured my questions were answered with thorough explanations and I couldn’t have asked for a better experience. Thank you so much and if it weren’t already clear, I would absolutely recommend her help to anybody seeking insurance in whatever State Farm offers!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gaithersburg to know that you had such a wonderful experience with us here on State Farm Agent John F Cooper Jr’s Team. Thank you so much for the 5-stars, bia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John F Cooper Jr’s Team anytime. "
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Freda Attachey

January 7, 2026

5  out of  5
rating by Freda Attachey
"I think I will encourage people to insure their Vehicle, Property and Life with State Farm. They're reliable."
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Gringo

January 6, 2026

5  out of  5
rating by Gringo
"Anna did a excellent job helping me out today!!! Mr cooper off is great myself and family have been using his office for 15+ years!!"
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Tre “CJ”

January 2, 2026

5  out of  5
rating by Tre “CJ”
"I would like to thank Anna for her assistance with helping obtain renter insurance. She was extremely professional and very easy to talk to. She took the time to go over the details of my policy and even was able to to offer me more coverage for same rate. Thanks again Anna."
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DonoKey

December 29, 2025

5  out of  5
rating by DonoKey
"Anna was great in helping me get everything in line and getting my vehicles insured !"
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Isaac Browne

December 26, 2025

5  out of  5
rating by Isaac Browne
"I've has John Cooper since my first car and haven't used anyone else. They've been great thus far, and have been very helpful with my claims"
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Katherine Rivera

December 22, 2025

5  out of  5
rating by Katherine Rivera
"Excellent service, Nidia thank for your patient and kindness"
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Jose Velasquez

December 19, 2025

5  out of  5
rating by Jose Velasquez
"Me encantó me atendieron muy bien una señorita muy amable recomendable heysi"
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Cesar Morataya

December 19, 2025

5  out of  5
rating by Cesar Morataya
"I called today to get a quote for my insurance, and the way Heysie explains the prices and coverage options is excellent. She provides clear information, leaves no doubts, and makes it easier to decide when choosing an insurance plan. Additionally, the service is very pleasant.👍🏻"
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Jacobi Griffin

December 19, 2025

5  out of  5
rating by Jacobi Griffin
"My insurance agent was Nidia Pina. She was accurate, quick, and extremely knowledgeable throughout the entire process. Her enthusiastic attitude made everything feel easy and stress-free, and she was consistently kind and patient when answering my questions. Overall, it was a truly wonderful experience, and I couldn’t be happier with the service I received"
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TH Swiss

December 18, 2025

5  out of  5
rating by TH Swiss
"I would like to sincerely thank John Cooper, Ana, and the entire team for their excellent customer service. From start to finish, they were professional, attentive, and truly dedicated to making the process smooth and stress-free. They took the time to listen, answered all questions clearly, and went above and beyond to ensure everything was handled efficiently. Their teamwork, positive attitude, and commitment to customer satisfaction really stood out. I highly recommend John, Ana, and their team to anyone looking for outstanding service"
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Kennya Alvarado

December 18, 2025

5  out of  5
rating by Kennya Alvarado
"Dina provides exceptional customer service. She took her time going over every detail and answering all my questions. Very kind, patient, and knowledgeable!"
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Manuel Mantilla

December 17, 2025

5  out of  5
rating by Manuel Mantilla
"Buena atención, muy profecional."
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Judy Ebenezer

December 16, 2025

5  out of  5
rating by Judy Ebenezer
"Anna was so good, knowledgeable and courteous, she explained well everything about the life insurance policy and its benefits..she was friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ilene Cohen

December 16, 2025

5  out of  5
rating by Ilene Cohen
"This office has been accessible, and whenever I have needed to call or have questions, I get a quick response."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joan Barnes

December 16, 2025

5  out of  5
rating by Joan Barnes
"Thank for looking out for me and I really appreciate state farm insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ramadan Muhammad

December 16, 2025

5  out of  5
rating by Ramadan Muhammad
"Yeah Anna was great real sweet and down to earth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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maurice amang

December 10, 2025

5  out of  5
rating by maurice amang
"Been with John for over a decade. John and Ruth have seen me grow materially with new property, seen my family grow and all along have provided the right support. Top notch place."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Billy Powell

December 4, 2025

5  out of  5
rating by Billy Powell
"Maria was the best agent iv had in the last 15 years she made sure to get me the best deals with State Farm, out of two other companies an quoted by dozens they gave me an awesome deal"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mouad Rbaa

December 4, 2025

5  out of  5
rating by Mouad Rbaa
"It was a very excellent person INES helped me at all times. She is very kind and helpful .and I'm very appreciate that. Thank you, Ines , for your help.""
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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omar ordinola

November 17, 2025

5  out of  5
rating by omar ordinola
"Very good and excellent service from Miss Heysie. She exceeded my expectations. The State Farm Insurance service is highly recommended. Thank you very much."
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S Mayen

November 17, 2025

5  out of  5
rating by S Mayen
"I called’em today and Heysie was really nice, she helped me in everything, pretty fast for sure, I appreciate State Farm 👌10/10 ——-Good prices——-"
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Jessy Rodas

November 11, 2025

5  out of  5
rating by Jessy Rodas
"Muy satisfecha con la atencion que me brindo la senorita Heysie llame para una cotisacion de seguro de auto y definitivamente opte por una poliza con State Farm grasias a toda la informacion y la ayuda que me brindo y la cuota de seguro mucho mas economica de lo que pagaba anteriormente con la otra compania RECOMIENDO 100% State Farm Insurance y mas personas como Heysie en el mundo que ayuen a otros...💯💯💯💯💯"
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cheem team

November 7, 2025

5  out of  5
rating by cheem team
"Maria was very helpful! Was patient and provided me quotes for my car that fit my needs. Nice and easy experience!"
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Cori Chambers

October 17, 2025

5  out of  5
rating by Cori Chambers
"Ines was fantastic! Very personably and had fun laughing with her throughout the whole process of signing up for renters insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"