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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of REBEL (REBEL)


February 27, 2024

5  out of  5 rating by REBEL (REBEL)
"I had the great pleasure to be attended to by Karla Portillo (John Cooper-State Farm). I was very impressed with Karla"s aptitude and patience. Based on this interaction, I would not hesitate to recommend this agency to other! Kudos to her!"
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Timothy Anderson

October 25, 2023

5  out of  5 rating by Timothy Anderson
"We had gotten a letter from MVA regarding coverage on a car we sold requesting proof of insurance. I called John and he took care of it within 5 minutes while I was on the phone. It's nice to deal with professionals!! Thanks 🙏"
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Judit Hernandez

October 17, 2023

5  out of  5 rating by Judit Hernandez
"John… He is the best in town. So personal and really cares. Thank you for all you do! Judit H."
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Judith Ventura

October 17, 2023

5  out of  5 rating by Judith Ventura
"John is so amazing and cares so much about his clients. He’s awesome at what he does."
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George Richard Pilligua

September 27, 2023

5  out of  5 rating by George Richard Pilligua
"I have home owners insurance with state farm. Me and my mother are the home owners"
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Jaz Sosweet

September 16, 2023

5  out of  5 rating by Jaz Sosweet
"Great team"
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ihuoma onwuzurike

September 11, 2023

5  out of  5 rating by ihuoma onwuzurike
"Fast and knowledgeable"
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Mr. Him

September 11, 2023

5  out of  5 rating by Mr. Him
"Amazing customer service. Very fast response with coverage question and good rates for life insurance. I highly recommend."
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Garcia Choz

September 6, 2023

1  out of  5 rating by Garcia Choz
"When I cancel my car policy. call my agent but never call me back I send my new documents for my new insurance car they refused to cancel the day I'm get my new policy they charge me and I chance because 4 months ago they charge me more on my car insurance plus when I renew my policy they charge more ..."
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Beatie Naki

July 31, 2023

5  out of  5 rating by Beatie Naki
"Good customer care. They are affordable and they give you exactly what you need."
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Jasmine Cox

June 23, 2023

5  out of  5 rating by Jasmine Cox
"Mr. Cooper and his staff are efficient and thorough."
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Chrissy Mooney

June 23, 2023

5  out of  5 rating by Chrissy Mooney
"Mr. John Cooper is very knowledgeable of all aspects of the renters insurance and auto insurance process. He is super nice and easy to talk to! Thank you so much for easing our transition during our renters insurance process."
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Diana Victoria

June 23, 2023

5  out of  5 rating by Diana Victoria
"John Cooper and his team are the best!! Very professional , quick responding and are always there to help when needed. They make sure to provide me with the best customer service and best options for me with extremely affordable rates. Thank you John , Ruth and team for being so amazing. I highly recommend reaching out to them for all your insurance needs!!!"
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Dana Draper

June 21, 2023

5  out of  5 rating by Dana Draper
"Switching to State Farm was the best decision I’ve made for my family. I was welcomed and treated as a valid customer from day 1.The Lowest rates around and dependable customer service. Mr. Cooper listened intently and helped design a plan that met all my auto and home insurance needs at an affordable price. A great company that I highly recommend."
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John Appleseed

May 15, 2023

1  out of  5 rating by John Appleseed
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Mex Eli

March 1, 2023

5  out of  5 rating by Mex Eli
"Heysie Silva was very professional and attentive her costumer service was great i I’m very happy with you servicethank you so much 🤝👍🏻"
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Milica Bojovic

February 9, 2023

5  out of  5 rating by Milica Bojovic
"John really made the insurance process swift and easy and made my day with his kindness, so grateful for all your assistance!"
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Enrique Borjas

December 30, 2022

5  out of  5 rating by Enrique Borjas
"I am very satisfied😊 State Farm is an excellent company and my Agent Heysie M Silva is the Best, Friendly and Very helpful!! She always answers my calls and helps me in everything. I will continue with State Farm and my Agent Heysie Silva.🙏🏽🙏🏽🙏🏽"
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Karla Jael Portillo

December 20, 2022

5  out of  5 rating by Karla Jael Portillo
"customer service at this agency is exceptional, they are very professional and their way to explain every detail in our policies is amazing .I strongly recommend John Cooper Jr. State Farm agency."
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August 17, 2022

5  out of  5 rating by Jazz
"Very professional. Assist with no pressure at all compare to other insurance agents I've spoken with and always look out for the best interest of his clients. Thanks John!"
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Elvia Vasquez

July 22, 2022

5  out of  5 rating by Elvia Vasquez
"Karla is the best gent i ever had she explained me everything in my car and home policy, she alway look for better price and better coverage thank you karla for all your help 🙏 👍"
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Gricelda Ramirez

July 22, 2022

5  out of  5 rating by Gricelda Ramirez
"Tuve un momento agradable con la agente karla portillo dejándome claro todos mis beneficios al obtener mi póliza de verdad muy buena atención al cliente.. por son mis 5 estrellas 🌟"
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Dara Augustus

July 11, 2022

5  out of  5 rating by Dara Augustus
"Agent John Cooper & his staff care about their customers insurance needs."
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Natasha Poteat

July 11, 2022

5  out of  5 rating by Natasha Poteat
"Mr. John Cooper is the BEST to ever! Customer service is immaculate and he is always available to answer and questions and concerns 100 percent superior service!"
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olufemi ogun

July 11, 2022

5  out of  5 rating by olufemi ogun
"State Farm agent John Cooper and Dara Helped me set up all my insurance needs and we’re with me every step of the way."