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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Noah Silf carballo

Noah Silf carballo

April 19, 2026

5  out of  5
rating by Noah Silf carballo
"I been a client of this State Farm office for at least a year Randy linares has responded promptly to my claims and questions. He explains and gives you the best options for your insurance needs. I will definitely recommend him to friends and family.keep up the good work Randy 👍🏻"
We responded:
"Thanks so much for the amazing review, Noah! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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bryan velasquez

April 18, 2026

5  out of  5
rating by bryan velasquez
"La señorita Heysie fue muy a Mable brindandome toda la information sobre me polisa muy amable y educada exelente Servicio 👍"
We responded:
"bryan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John F Cooper Jr’s Team here in our Gaithersburg office. "
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Randy Hernández

April 13, 2026

5  out of  5
rating by Randy Hernández
"La señorita heysie me atendio muy bien muy amable les recomiendo State Farm agente muy amable de verdad"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Amal Laaroussi

April 13, 2026

5  out of  5
rating by Amal Laaroussi
"We had an issue with our Auto policy due to the Statefarm system. However, John and Ines were very helpful with our situation. The procedure took a little longer than expected due to underwriting reasons which I know it wasn't the agency fault, but in the end, our issue was resolved and that what was important. When an agency owner promises to resolve your issue and keeps his word, I believe that's what makes an agency's service great! I recommend anyone get serviced by this agency. Thanks, John and Ines, for the assistance!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. "
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edwin yovanny zarate osorio

April 7, 2026

5  out of  5
rating by edwin yovanny zarate osorio
"La señorita heisy me atendio me trato exelente y fue muy Clara con la informacion"
We responded:
"Thank you for your kind review of State Farm Agent John F Cooper Jr’s Team. We appreciate it!"
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Cesar Ibanez

April 6, 2026

5  out of  5
rating by Cesar Ibanez
"Heysie was amazing and she was very helpful ! Thank you"
We responded:
"Thank you so much for the 5-star rating, Cesar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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pam castro

March 30, 2026

5  out of  5
rating by pam castro
"Love Mr. Cooper insurance agency very sweet very nice very helpful!! Especially his agent Ines Santiago she is an outstanding agent, very helpful when I need something from her she A+ to respond back to my emails or phone calls!!"
We responded:
"pam, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Yova Siquina

March 28, 2026

5  out of  5
rating by Yova Siquina
"Excelente servicio !!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John F Cooper Jr’s Team. "
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Enzo Santín Cruz

March 16, 2026

5  out of  5
rating by Enzo Santín Cruz
"Excelente servicio. María es la mejor!!!"
We responded:
"Thank you so much for the 5-star rating, Enzo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Linda Hicks

March 10, 2026

5  out of  5
rating by Linda Hicks
"Everyone is so nice and knowledgeable on insurance. Great experience setting up my insurance needs. Would highly recommend them."
We responded:
"Thanks so much for the amazing review, Linda! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Azza Meddeb

March 4, 2026

5  out of  5
rating by Azza Meddeb
"Know exactly what he ´s doing thank you for your help"
We responded:
"We appreciate your review, Azza. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "
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Simone Geness

March 3, 2026

5  out of  5
rating by Simone Geness
"Anna and the State Farm Team are awesome!"
We responded:
"Thank you for the fantastic review, Simone! We are always here to help with your insurance needs here in Gaithersburg . "
Profile photo of Kevin Harris

Kevin Harris

March 3, 2026

5  out of  5
rating by Kevin Harris
"Anna was fantastic. Very kind, patient, charismatic and knowledgeable on insurance. She walked me through setting up my policy and answered all of my numerous questions. Thank you, Anna for all of your help!"
We responded:
"Kevin, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John F Cooper Jr’s Team is just a call or email away!"
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Fredy Robayo

February 26, 2026

5  out of  5
rating by Fredy Robayo
"MUI contento con mi nueva póliza y mi nuevo agente de seguro la chica que me atendió , heisy ,, es una persona MUI amable y me resolvió todas mis dudas de verdad estoy MUI satisfecho"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gaithersburg to know that you had such a wonderful experience with us here on State Farm Agent John F Cooper Jr’s Team."
Profile photo of Randolph Long

Randolph Long

February 19, 2026

5  out of  5
rating by Randolph Long
"Ines Santiago provided very efficient service in setting up a new policy and made the entire process very straightforward. Much appreciated!"
We responded:
"Thank you so much for the 5-star rating, Randolph! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Alfonso Sorto

Alfonso Sorto

February 18, 2026

5  out of  5
rating by Alfonso Sorto
"Muy amables buen servicio"
We responded:
"Thank you for the fantastic review, Alfonso! We are always here to help with your insurance needs here in Gaithersburg . "
Profile photo of Jack Weinbrecht

Jack Weinbrecht

February 15, 2026

5  out of  5
rating by Jack Weinbrecht
"With one pleasant call with Anna my car insurance was figured out. It was conversational and educational, and much easier than trying to do everything online. My price seemed reasonable too. Just when I was beginning to think insurance companies were cold, unfeeling enterprises, my faith in their morality was restored by speaking with a thoughtful human being."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John F Cooper Jr’s Team. "
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Maynor Giron

February 14, 2026

5  out of  5
rating by Maynor Giron
"The best experience"
We responded:
"Maynor, thank you for your wonderful review of State Farm Agent John F Cooper Jr’s Team! Maynor, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John F Cooper Jr’s Team! "
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Angela Wickham

February 13, 2026

5  out of  5
rating by Angela Wickham
"I think the prices are still high. But overall, I have been with this company for 15+ years. The team that handles my account are very well trained and know how to solve every issue I have ever had. They are very professional and very nice."
We responded:
"Angela, thank you for your wonderful review of State Farm Agent John F Cooper Jr’s Team! Angela, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John F Cooper Jr’s Team! "
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Carla Flores

February 13, 2026

5  out of  5
rating by Carla Flores
"Muy buena la experiencia con State Farm State"
We responded:
"Thanks so much for the amazing review, Carla! We really appreciate your support here in Gaithersburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Brima Conteh

February 12, 2026

5  out of  5
rating by Brima Conteh
"Agent Anna is great she helps me so great through out my transaction process for both my rental and Auto insurance. I was able to save 50 dollars monthly for my motor insurance. I appreciate her and John F Cooper. It was a blessing."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gaithersburg to know that you had such a wonderful experience with us here on State Farm Agent John F Cooper Jr’s Team."
Profile photo of Gulya Usmanova

Gulya Usmanova

February 11, 2026

5  out of  5
rating by Gulya Usmanova
"Maria Thank you for your professional assistance and for resolving my auto insurance issue so quickly. I am very satisfied with the service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John F Cooper Jr’s Team. "
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Eric Jackson

February 7, 2026

5  out of  5
rating by Eric Jackson
"I dealt with State Farm before wonderful company to deal with great prices never had a problem no complaint I recommend to everyone State Farm"
We responded:
"Eric, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John F Cooper Jr’s Team here in our Gaithersburg office. "
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Gabrielle Martin

February 5, 2026

5  out of  5
rating by Gabrielle Martin
"Amazing customer service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John F Cooper Jr’s Team. "
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Jonathan Diaz

February 5, 2026

5  out of  5
rating by Jonathan Diaz
"Hola soy henry gracias por ayudarme Anna fue tan amable"
We responded:
"We appreciate your review, Jonathan. We are so happy that you had such a wonderful experience with State Farm Agent John F Cooper Jr’s Team here in Gaithersburg ! "